St. Lucie West Services District PAY YOUR BILLS ONLINE
The Utility Online Billing Website allows customers to pay bills, update personal and payment information, see account history and choose paperless e-bills.
Go to: www.slwsd.org Click on the “PAYMENT” tab and you will be directed to our utility billing
website. Follow menu options on the left green menu bar to help you navigate the payment site. NOTE: Mobile Users must expand the menu using the three line icon.

One Time Payment (no log in necessary)
To pay quickly select the “One Time Payment” option. Type your utility account number in the separate boxes provided :	-
Select payment method and follow prompts until you get a payment confirmation.

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First Time User (If you want to log in you must register)
To Register do the following:
Click “Create New User” if this is the first time using the full site. You must register for a Login ID before full access is granted. Complete the registration process by answering all the questions.
Enter your email address, password and personal information and security questions. (Write down your answers for future usage).
Password Criteria: A minimum of 6 digits. Include at least 1 Uppercase, 1 lowercase and numbers.
A confirmation email will be sent to you containing a link to enable your user account. Click on the link to log in using your email and password.
Click on Select Account > Click Add Account > See two boxes.
Type Account # Customer ID in the first box and Location ID in the next box.
A message will say the account is added successfully! Go back to the Menu on the left bar and click on “Select Account” > Click on the “Account Number” to pay bill > Click “Pay Now” and follow payment instructions to complete transaction. Important! Verify credit card number or bank & routing number before submitting payment to avoid return payment fees.

Login (registered users only)
Click “Log in” using your email.
Click “Contact us” to receive emails with your billing information instead of waiting for a bill to be mailed or you can select “Manage E-billing” > “Receive E-bill statements” and then click on “Submit”.

H:\BILLING\WEBSITE QUESTIONS & ANSWERS\ONLINE PAYMENT INSTRUCTIONS FOR CUSTOMERS 2018.docx

450 SW Utility Drive  Port St. Lucie, Florida 34986  Phone (772) 340-0220  Fax (772) 871-5771