St. Lucie West Services District

NEWSLETTER

www.slwsd.org

April, 2025

 Page 2 

How to Apply for Low Water Consumption Toilets and Showerheads Rebates.

New Upcoming Feature!
Online Billing Water Leak & Usage Alerts!

Survey

Say goodbye to unexpected high water bills! Starting in May, we’re introducing a new feature that will keep you informed. You’ll be able to sign up for water leak and usage notifications via email or text through our billing portal. Here’s how it will work:
Our online billing portal will have a new “Manage Alerts” feature, where you will be able to sign up for notifications directly to your email or phone. You’ll be able to set water usage limits to be alerted when your usage reaches your set threshold.
We’ll also provide how-to videos on our website to guide you through signing up for notifications and online billing. Look out for more details in next month’s newsletter!

We value your feedback to improve our customer service. Scan the QR code below or visit our website to take our survey.

 Notice: Manhole Inspections 
InfoSense contractors are inspecting manholes and infrastructure in all residential areas until May 9. These required inspections ensure system safety. Please exercise caution around work areas and contact us with questions.
	Board of Supervisors	 Dominick Graci (Chairman) Gregg Ney (Vice Chairman) Diane Haseltine (Secretary)
Rose Carvelli (Alt. Sec.) Kevin Dolan (Alt. Sec.)
Next Public Board Meeting:
May 5 - 6, at our main office building.
Go to our website for more information.

Connect with us:

(772) 340-0220
customerservice@slwsd.org St. Lucie West Services District
450 SW Utility Drive, PSL, FL 34986

Did you know that you can get rebates for low water consumption toilets and shower heads?

St. Lucie West Services District offers a rebate program to encourage water conservation through the installation of low-consumption showerheads and toilets. This program is designed to help customers reduce water usage, lower utility bills, and contribute to sustainability efforts within the community. By replacing old, high-water- use fixtures with more efficient models, homeowners can save both water and money. The district provides a rebate to offset the cost of purchasing and installing qualifying low-flow showerheads and toilets.
Equipment Specifications:
Toilets: Standard Low Consumption Toilet (1.6 gallons per flush or less)
$100 Rebate (Max Limit 2)
Shower Head: Standard Low Consumption Shower Head
(1.5 gallons per minute or less)
$10 Rebate (Max Limit 2)
To participate in the rebate program, customers must meet the below eligibility requirements and apply along with proof of purchase and installation. The program is available on a first-come, first-served basis, with limited funds available.
Eligibility:
The fixture(s) must be installed at a location served by the St. Lucie West Services District Water Department.
The rebate application must be received by the district within ninety (90) days of the date of purchase, as shown on the sales receipt or itemized plumber’s invoice.
A representative of the St. Lucie West Services District Water Department must be permitted to inspect the property to verify installation.
New construction projects and remodeling projects requiring a building permit do not qualify for rebates.
Rebates are available for replacing toilets that use 3.5 gallons per flush or more.
Rebates are available for replacing shower heads that use 5 gallons per minute or more.
Rebates are limited to two toilets and two heads per household or business for the lifetime of the location.
Application Procedure:
Complete this form, found on our website, and attach the original sales receipt, or itemized plumber’s invoice showing the date of purchase.
Submit the application form and receipts to us at our main office or by email at customerservice@slwsd.org.
An on-site inspection by a representative of the St. Lucie West Services District Water Department may be
required to verify installation before a rebate is considered for eligibility.
Allow four to six weeks from the date the application was received to obtain a rebate.
For more information on the rebate and application process, contact us directly or visit our website. This
initiative is a great opportunity for homeowners to improve water efficiency while saving on their utility costs.